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How Much Does Customer Social Media Angst Really Matter?
blogs.hbr.org (blog) Motrin Moms. Dell “hell.” “United Breaks Guitars.” These case studies are legendary among marketers. They each show how consumer feedback delivered through social media slayed a popular brand. For marketers in the digital age, negative customer … |
Zennie Abraham | Zennie Abraham or "Zennie62" is the founder of Zennie62Media which consists of zennie62blog.com and a multimedia blog news aggregator and video network, and 78-blog network, with social media and content development services and consulting. Zennie is a pioneer video blogger, YouTube Partner, social media practitioner, game developer, and pundit. Note: news aggregator content does not reflect the personal views of Mr. Abraham.