A booming California coffee chain says it knows the key to one of Starbucks’ biggest customer problems – Business Insider

Business Insider
Racial bias is one of Starbucks’ biggest PR headaches right now. On May 17, the chain came under fire again after a barista wrote a racial slur on a Latino customer’s cup. A California coffee chain called Red Bay has curbed racial bias toward customers

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Source:: Oakland California News By Google News

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