2013 was ‘a good time to fly’ according to airline ratings – Chicago Tribune

Chicago Tribune
While Chicago-based United Airlines, the dominant carrier at Chicago O’Hare International Airport, improved on every measure, it still ranked just 12 out of 15 airlines in the annual Airline Quality Ratings report. The report is a joint project of
Virgin America, JetBlue, Hawaiian and Delta take top spots in airline quality Dallas Morning News (blog)
Frontier surpasses United as worst airline based on complaintskdvr.com
Air travel: Consumer complaints down 15 percent; United improves, Frontier The Denver Channel
Minneapolis Star Tribune
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Source: United Airlines News From Google News

    

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