Forbes Your own business is likely living in what I’ll call Scenario 1: Every customer inquiry and request has to be handled personally by your capable, well-trained human agents–even when the floodgates have opened due to a product glitch or similar event. |
Source:: Startup Tech News From Google News
Zennie Abraham | Zennie Abraham or “Zennie62” is the founder of Zennie62Media which consists of zennie62blog.com and a multimedia blog news aggregator and video network, and 78-blog network, with social media and content development services and consulting. Zennie is a pioneer video blogger, YouTube Partner, social media practitioner, game developer, and pundit. Note: news aggregator content does not reflect the personal views of Mr. Abraham.