United Airlines makes (INSERT ADJECTIVE) mistake in apology letter to customer – Metro

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United Airlines makes (INSERT ADJECTIVE) mistake in apology letter to customer
Metro
A United Airlines customer recently complained to the company about his experience, and received this slightly disjointed letter as a response. The poor customer care manager, whose name has mercifully been blanked out, clearly forgot to fill in the

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Source: United Airlines News From Google News

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