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Comcast is trying to fix its customer service problems (again)
Fortune After years of customer service complaints, Comcast said Friday it is appointing a new executive to fix the problem. In general, cable companies have a pretty terrible reputation for customer service, and almost any subscriber can readily supply a personal tale … Here’s a to-do list for Comcast’s first ‘customer experience’ execPCWorld Comcast, acknowledging problems, acts to reform customer serviceLos Angeles Times Comcast seeks to fix awful customer service, admits “it may take a few years”Ars Technica The Verge –Yahoo Tech all 19 news articles |
Source:: Comcast is trying to fix its customer service problems (again) – Fortune