Economic Times
Consumers say, and power distribution company executives agree, that complaints made on the social media are taken care of faster than those registered on phone. That is because discoms are increasingly concerned about their image on digital platforms.

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Source: Social Media News Feed By Google

By Zennie Abraham

Zennie Abraham | Zennie Abraham or "Zennie62" is the founder of Zennie62Media which consists of zennie62blog.com and a multimedia blog news aggregator and video network, and 78-blog network, with social media and content development services and consulting. Zennie is a pioneer video blogger, YouTube Partner, social media practitioner, game developer, and pundit. Note: news aggregator content does not reflect the personal views of Mr. Abraham.